Webadoodle Terms & Conditions
Webadoodle offers a straightforward online bespoke web design and hosting service.
Acceptance of these terms and conditions
By ordering a website with Webadoodle, you are confirming acceptance of these terms and conditions.
Annual packages and renewals
All packages are for one year and can be renewed on an annual basis. We do not offer partial years.
We will email you before your renewal date indicating the date and price of renewal. If you wish to continue, please reply and make payment before the renewal date. If you do not wish to continue, please contact us before the payment date as indicated. If we do not hear from you, your website will lapse.
Your package includes a free domain name which renews on an annual basis. If you decide to stop using our service but wish to retain a domain name arranged by us, we will transfer ownership to you. There is a small admin charge of £25 to transfer ownership. Any 3rd party charges (e.g. by your new domain or website hosting company) will be your responsibility.
If you already have a domain name registered elsewhere, you can use this for your new website. You will be responsible for arranging with your existing domain hosting company to point the domain name (DNS servers) to the new website. This is usually fairly straightforward.
Timings & approvals
Once you have paid your initial payment of £99 and told us what you want on your website, we will design your site and send you a link to the first draft of your website within 7 working days. In the unlikely event that this is not possible, we will inform you promptly and either agree a different timetable with you or offer you a full refund. Once you have seen the draft website you may ask for any changes you require. Once you are happy with the site, we will ask you to confirm this by email and pay the balance. Once payment has been received, we will publish it live with your domain name and submit the site to Google. Your annual website hosting period will begin from the publication date.
Intellectual property rights
By supplying any materials including all details, logos, trade names, copy, images, photographs etc. to us, you are guaranteeing that you have all licenses, rights and approvals to submit & use these materials and that you agree to indemnify Webadoodle for the full amount of any claims and reasonable legal fees incurred in connection with such claims brought by any third party for breach of intellectual property rights or privacy.
Changes to your website
We will undertake a reasonable number of moderate changes to your website at any time and will endeavour to make these promptly. For example, changes to phone numbers, the addition of extra testimonials, one or two image or text changes. Very major changes, e.g the large scale redesign of the website, may only be done annually, if required or on payment of a mutually agreed fee.
You may cancel at any time. If you wish to cancel, please just contact us to request cancellation and indicate if you wish your website to be removed at the end of the current annual billing cycle or immediately (for example if you have ceased trading). Please note that no refunds will be given for any remaining time left in the current year.
Webadoodle reserves the right to cancel your contract at any time. In this case, you would be refunded on a pro rata basis. If we have registered a domain name for you, we would transfer to the domain name to you, on request, for small admin fee of £25.
Webadoodle is an AS IS service and cannot accept any responsibility whatsoever for problems arising from temporary or permanent unavailability of the service. We will make every effort to ensure the continuous running of your website. However, as with all technology, it is possible that there may be failures from time to time which are beyond our control. Where it is shown that the downtime has lasted for a period of 7 days or more, we will offer you a pro rata refund for the time the website was offline. Webadoodle accepts no liability for any loss or damage including without limitation indirect or consequential loss or damage whatsoever arising out of or in connection with any downtime.
All notices will be sent to the email address provided by you on the order form. You must notify us immediately of any changes to your contact details so that we can get in touch with you regarding your website. Please add the @webadoodle.co.uk domain to your safe senders list to ensure you receive all our emails.